University Policies
Policy for Infrastructure Management and Maintenance and Ensuring an Attractive Educational Environment
Introduction
Al-Mustaqbal University is committed to providing an integrated, safe, and attractive educational and research environment that supports the educational process and enhances academic and administrative performance quality. University infrastructure and facilities constitute the fundamental foundation upon which institutional work efficiency and educational effectiveness depend. They represent not merely physical structures and equipment, but an integrated system designed to support learning, enable scientific research, and deliver high-quality university services. Guided by this perspective, this policy establishes a clear and methodological framework for managing, operating, and maintaining the university infrastructure and facilities, ensuring their sustainability, safety, and suitability for academic and administrative requirements in accordance with national and international quality and academic accreditation standards. Furthermore, the university seeks through this policy to promote principles of operational efficiency, resource conservation, and implementation of best practices in planning, maintenance, and continuous development, thereby ensuring a stimulating and attractive educational environment for students, faculty, and staff. This policy undergoes periodic review and continuous development to ensure alignment with technological progress and contemporary educational requirements and achievement of the highest standards of safety and institutional excellence.
Policy Clauses
1
: General Principles for Infrastructure Management
• Commitment to providing a safe, suitable, and attractive work and educational environment for all university facility users.
• Ensuring infrastructure sustainability through effective and regular operating and maintenance plans.
• Compliance with established quality standards and occupational health and safety requirements.
• Managing facilities according to the principle of optimal resource use and waste reduction.
• Adopting digital transformation in facilities management to enhance performance efficiency and reduce equipment failures.
2
Scope of Application
This policy applies to all buildings and facilities owned by Al-Mustaqbal University, including:
• Classrooms and scientific laboratories.
• Administrative and service buildings.
• University libraries and activity halls.
• Technological infrastructure and communications.
• Security, safety, and emergency facilities.
• General service facilities (electricity, water, air conditioning, networks, and equipment).
• University gardens.
3
Facilities Operations and Management
• The Engineering and Services Affairs Department assumes direct supervisory responsibility for operating various university facilities.
• Technical and administrative teams specialized in each facility type are assigned.
• All operational procedures are documented according to approved forms and procedures.
• Written and digital monitoring systems are applied to record complaints, equipment failures, and track resolution progress.
4
Periodic Maintenance
• A comprehensive annual maintenance plan is prepared covering all facilities and equipment.
• Maintenance is implemented according to a defined schedule.
• Emergency maintenance is addressed immediately.
• All maintenance work is documented in official authorized records.
• Maintenance efficiency is evaluated periodically to improve performance.
5
Safety and Security
• Compliance with national security and safety standards.
• Buildings are equipped with modern alarm and fire suppression systems.
• Periodic inspections of safety devices are conducted.
• Staff and students are trained on evacuation and emergency procedures
6
Monitoring and Quality Assurance
• The Quality Department monitors policy implementation.
• Periodic reports on facilities efficiency and maintenance levels are prepared.
• Performance indicators are adopted to measure infrastructure management efficiency.
• The policy is reviewed annually and updated as needed.
Conclusion
The Infrastructure Management and Facilities Policy at Al-Mustaqbal University represents a vital framework for ensuring a safe, attractive, and sustainable university environment that effectively supports education, research, and university services. The university has ensured that this policy is comprehensive and flexible, grounded in national and international standards and fostering quality and institutional accreditation objectives. Success of this policy depends on institutional commitment and active participation from relevant departments and all personnel, thereby contributing to establishing Al-Mustaqbal University position as a leading educational institution capable of providing a progressive university environment that supports sustainable development and fulfils community aspirations.