University Policies
Policy on Psychological Counseling and Educational Guidance
Introduction
Al-Mustaqbal University recognizes the importance of establishing a supportive and inclusive educational environment that promotes student mental health and well-being while supporting academic and personal development. Guided by its vision as an integrated leading university, the university adopts this policy on psychological counseling and educational guidance to provide necessary support to students and empower them to address academic, social, and personal challenges effectively and responsibly. The policy aims to establish a comprehensive framework ensuring integrated counseling and educational services consistent with national and international professional standards and promoting the capacity for learning, adaptation, and achievement of academic and personal success.
Policy Clauses
1
Objectives of Psychological Counseling and Educational Guidance
• Promoting mental health and general well-being of students.
• Supporting student development of academic, personal, and social skills.
• Providing professional and educational consultations assisting students in informed decisions regarding educational and career paths.
• Creating a safe environment enabling expression of feelings and personal challenges without fear or embarrassment
2
Scope of Application
• Individual and group psychological counseling.
• Academic guidance and study planning assistance.
• Social and professional support.
• Life skills training and coping with academic and social pressures.
3
Counseling Principles
• Confidentiality: Protecting students personal information privacy.
• Respect: Treating students with dignity and without discrimination.
• Accountability: Providing effective and responsible services according to professional standards.
• Inclusivity: Considering individual differences and diverse student needs.
4
Guidance and Counseling Channels
• On-campus psychological counseling clinic.
• Individual and group counseling sessions with accredited psychological and educational counselors.
• Electronic platform for requesting psychological or academic support.
• Workshops and training programs developing coping and problem-solving skills.
5
Academic and Educational Support
• Guidance sessions assist students in selecting appropriate specializations and academic paths.
• Student academic performance is monitored with advice and strategies for learning improvement.
• Programs developing critical thinking, problem-solving, and personal planning skills are organized.
6
Psychological and Social Support
• Consultations address psychological pressures, anxiety, depression, and social problems.
• Mental health and well-being promotion programs are organized.
• Collaboration with specialized external entities provides additional support when needed.
7
Awareness and Educational Programs
• Seminars and awareness campaigns promote psychological and educational awareness among students and staff.
• Guidance and psychological counseling materials and digital guides accessible to all students are disseminated.
• Culture of seeking help and contacting counselors without fear or hesitation is
fostered.
• Culture of seeking help and contacting counselors without fear or hesitation is fostered.
8
Performance Evaluation and Service Quality
• Performance indicators are adopted for assessing counseling service quality.
• Periodic surveys measure student satisfaction with services provided.
• Evaluation results are used for continuous program and service improvement.
9
Rights Protection and Confidentiality
• Complete commitment to confidentiality of personal and consultation information.
• Information is not disclosed without explicit student consent or in accordance with applicable laws.
• Any form of discrimination or punishment against students seeking support is prevented.
10
Policy Implementation and Review
This policy becomes effective upon University Council approval and undergoes periodic review every two years to ensure alignment with scientific developments, professional standards, and national legislation.
Conclusion
Al-Mustaqbal University affirms through this policy its commitment to providing a safe and inclusive educational environment supporting students’ mental health and educational guidance, empowering them to achieve academic and personal potential. This policy is a key instrument for promoting a culture of support, transparency, and institutional accountability in the university, thereby contributing to preparation of graduates capable of addressing life challenges and meaningfully contributing to society.